Privacy policy
Last updated: 6 October 2026
This policy explains how Giulia Verona ("we", "us") collects, uses and protects your personal data when you visit giuliaverona.com, buy from us or contact us.
WHO IS RESPONSIBLE FOR YOUR DATA
Giulia Verona is the controller of the personal data collected through this site. Contact: contact@giuliaverona.com.
WHAT WE COLLECT
Information you give us:
- Contact details: name, address, phone number, email address.
- Order details: billing and delivery address, payment confirmation.
- Account details, if you create an account: username, password and security information.
- Anything you tell us when you contact customer service.
If you choose not to give us information we need, we may not be able to provide some services.
Information collected automatically: IP address, device and browser type, network data, the pages you visit and how you use the site. This is collected through cookies and similar technologies.
Information from third parties who help us run the store: technology providers such as Shopify, payment processors, advertising and marketing partners, and analytics tools.
HOW WE USE YOUR DATA
- To provide our services: processing orders and payments, arranging delivery, returns and customer service.
- For marketing: sending promotional emails or other marketing, only where you've agreed or the law allows it. You can unsubscribe at any time.
- For security and fraud prevention.
- To understand how the site is used and improve it.
- To meet our legal obligations.
COOKIES
We use cookies and similar technologies to remember your preferences, understand how the site is used and improve our services. You can set your browser to refuse cookies, but parts of the site may not work properly. For details of the cookies Shopify uses, see https://www.shopify.com/legal/cookies.
WHO WE SHARE YOUR DATA WITH
- Service providers who support our business: payment processing, analytics, hosting, delivery and customer service.
- Marketing and advertising partners, where the law allows it.
- Authorities, where the law requires it.
- A buyer or successor if the business is merged, sold or transferred.
We don't sell your personal data.
LINKS TO OTHER SITES
Our site may link to other websites. We don't control them and aren't responsible for their privacy practices.
CHILDREN
Our services aren't intended for anyone under 16, and we don't knowingly collect their data. If you believe a child has given us personal data, contact us and we'll delete it.
SECURITY AND RETENTION
We take reasonable steps to protect your personal data, although no system can be completely secure. We keep your data only for as long as we need it to provide our services, meet legal obligations, resolve disputes and enforce our agreements.
YOUR RIGHTS
Depending on where you live, you may have the right to access your data, have it corrected or deleted, receive a copy of it, restrict or object to how we use it, withdraw your consent, and manage your marketing preferences. To use any of these rights, email contact@giuliaverona.com. We may ask for information to confirm your identity first.
COMPLAINTS
If you're unhappy with how we handle your data, please contact us first. You also have the right to complain to the data protection authority where you live. In the UK this is the Information Commissioner's Office (ico.org.uk).
INTERNATIONAL TRANSFERS
Your data may be transferred to and processed in countries other than the one you live in. Where we transfer data out of the UK or the European Economic Area, we use safeguards recognised by law, such as standard contractual clauses.
CHANGES TO THIS POLICY
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.